INFORMATION

Information & Assistance

  • Carryout Bag Fee

    • The law requiring fee on carryout bags has been delayed.

  • Clean Community Flyer

    • Get a flyer about keeping your community clean.

  • Lost Items in Trash

    • Report of an item lost in trash that has been collected by the Department of Sanitation.

  • OATH Hearing Divisions

    • Get information about how to respond to or pay a City-issued summons, including how to check status, reschedule a hearing, or get a copy of the violation.

  • Organics Collection Program

    • Collection of food scraps, soiled paper, and yard waste from selected neighborhoods.

  • SAFE Disposal Events

    • Get information on events to dispose of harmful household products, electronics, and pharmaceuticals..

  • Sanitation Speaker or Site Visit

    • Request a speaker from the Department of Sanitation to provide information and answer questions about waste prevention, reuse, and recycling. Collection & Disposal

  • Bottle Refunds

    • Get information about the bottle and can refund law or make a complaint about a store not accepting a container.

  • Bulk Item Disposal

    • Learn about throwing away a large item that does not fit in a garbage bin or bag.

  • Bulk Item Pick Up Appointment

    • Schedule a pickup appointment for large non-recyclable bulk items.

  • CFC and Freon Removal Appointment

    • Schedule or cancel a CFC (Freon) removal appointment. An appointment is required to remove CFCs from refrigerators, air conditioners, or any other cooling appliance before recycling.

  • Christmas Tree Disposal and Mulchfest

    • Get Christmas tree disposal information.

  • Commercial Recycling Handbook

    • Get a handbook about how and what businesses in New York City should recycle.

  • Commercial Waste Disposal

    • Get information about garbage collection for businesses, including businesses in residential buildings.

  • Composting Information

    • Get information on composting and the NYC Compost Project.

  • Containerized Collection Service Requests

    • Get information about how schools, large residential buildings, and other institutions can request containerized collection service.

  • Dumpster Permit

    • Apply for a permit to place a dumpster or debris container on a sidewalk or street.

  • Electronic Disposal Information

    • Get information on how to dispose of electronics.

  • Flammable Liquid Disposal Information

    • Get information about how to dispose of flammable liquids.

  • Food Waste Drop Off Locations

    • Information on where residents can bring their food waste for composting.

  • Household Harmful Products Brochure

    • Get a brochure about harmful household products.

  • Leaf Disposal Information

    • Get information on how to dispose of leaves and grass clippings.

  • Litter Basket Request or Complaint

    • Request a public litter basket, report an overflowing or misused basket, donate litter baskets, or adopt a basket.

  • Mattress or Box Spring Disposal Information and Appointment

    • Information about disposing of mattresses and box springs.

  • Medical Waste Disposal

    • Get information about disposing of medical waste.

  • Motor Vehicle and Bike Disposal

    • Get information about motor vehicle and bike disposal.

  • New Trash Collection Request for Residences and Non-Profits

    • Request garbage and recycling services at a new residential or institutional address.

  • Organics Collection Program

    • Collection of food scraps, soiled paper, and yard waste from selected neighborhoods.

  • Plastic Bag Recycling

    • Get information about New York State's Plastic Bag Recycling Law.

  • ProFee Commercial Waste Disposal for Professionals in Residential Buildings

    • Get information on how businesses can have the City collect their garbage and recyclables.

  • Propane Tank Storage and Disposal

    • Get information about storing or discarding a propane tank.

  • Public Space Recycling Program Information

    • Get information about a program that encourages recycling in public spaces.

  • Rechargeable Battery Recycling

    • Get information about how to dispose of rechargeable batteries. Report a business that sells rechargeable batteries but does not accept them for recycling.

  • Recycling or Trash Collection Schedule

    • Get information about recycling and trash collection days for a specific residential or non-profit address.

  • Residential Garbage

    • Get information about the proper disposal of household garbage.

  • Residential Recycling

    • Learn about glass, metal, plastic, and paper recycling.

  • Residential Recycling Stickers, Signs, and Literature

    • Get stickers, posters, and other literature about recycling at home.

  • SAFE Disposal Events

    • Get information on events to dispose of harmful household products, electronics, and pharmaceuticals..

  • School Recycling Materials

    • Recycling materials and educational resources for K-12 schools.

  • Special Waste Disposal Information

    • Get information about how and where to dispose of special waste such as batteries, oil, paint, and tires.

  • Street Event Cleanup

    • Get information about garbage and recycling collection after a street event.

  • Tire Disposal Information

    • Get information about how and where to dispose of rubber tires.

  • Wood Disposal and Pickup

    • Get information about discarding lumber, tree branches, shrubs, and firewood, including wood debris on private property.

  • Bag of Garbage or Loose Debris in Street Complaint

    • Report a stray bag of garbage or loose debris in a driving or biking lane of a street.

  • Bottle Refunds

    • Get information about the bottle and can refund law or make a complaint about a store not accepting a container.

  • Burning Garbage

    • Report burning garbage, either outdoors or in an illegal incinerator.

  • Collection Bin Removal Request

    • Request for removal of an illegally placed collection bin.

  • Dirty Yard or Alley Complaint

    • Report of an unclean or untidy yard, alley, or court that is visible from the street.

  • Dumping in Catch Basin or Sewer

    • Report grease, gasoline, natural gas, cement, oil, sewage, chemicals or other liquids going into a sewer or catch basin.

  • Dumpster Complaint

    • Report a dumpster overflowing with garbage or construction debris.

  • Garbage Truck Spill Complaint

    • Report of waste leaking or spilling from a garbage truck or garbage that spilled onto the ground while being loaded into a truck.

  • Garbage, Recycling, or Organics Storage Complaint

    • Make a complaint about garbage or recycling stored or put out incorrectly.

  • Illegal Dumping Complaint

    • Report the dumping of large amounts of trash.

  • Litter Basket Request or Complaint

    • Request a public litter basket, report an overflowing or misused basket, donate litter baskets, or adopt a basket.

  • Littering Complaint

    • Report chronic littering of small amounts of trash and debris.

  • Loose Trash Complaint

    • Report garbage placed for pickup that has not been properly secured.

  • Missed Garbage, Recycling or Organics Collection

    • Report that garbage, recycling, bulk items, or organics was not picked up on the scheduled day.

  • Noise from Garbage Truck

    • Report noise from a garbage truck.

  • Private Carter Sanitation Complaint

    • Make a complaint about a commercial waste disposal company.

  • Recycling Theft Complaint

    • Report theft of recyclables.

  • Recycling Violation Complaint

    • Report someone breaking recycling rules.

  • Refrigerator Disposal Complaint

    • Report a refrigerator or freezer placed out for disposal without the door being removed.

  • Sanitation Vehicle Accident

    • Report an accident involving a garbage truck, snow plow, or other Department of Sanitation vehicle.

  • Sewer Backup

    • Report a sewer backup or get information about cleaning up after a flood.

  • Sewer Line Complaint

    • Report of a damaged sewer line.

  • Trash Disposal Complaint

    • Report the use of another person's trash bin or placement of trash in front of another location.

  • Waste Transfer Station Complaint

    • Make a complaint about the condition of a private waste transfer station.

  • Wastewater Treatment Plants

    • Learn about wastewater treatment plants or report noise or odor.

Reference:
http://www1.nyc.gov/assets/hpd/downloads/pdf/renter-resources/abcs-of-housing.pdf
http://www1.nyc.gov/nyc-resources/categories/environment/garbage-recycling/index.page
http://www1.nyc.gov/nyc-resources/categories/environment.page


BILL DE BLASIO
Mayor

ALICIA GLEN
Deputy Mayor For Housing and Economic Development

MARIA TORRES-SPRINGER
Commisioner

Owners' and Tenants' Rights and Responsibilities (UPDATED 2017)
Be aware It’s the Law

ERIC T. SCHNEIDERMAN
Attorney General

TENANT RIGHTS GUIDE
https://ag.ny.gov/sites/default/files/tenants_rights.pdf
Provided information for both tenant and landlord responsibilities
Be aware It’s the Law


SAFETY Pg 20

  • Warranty of Habitability
  • Landlord’s Duty of Repair
  • Lead Paint
  • Smoke Detectors
  • Carbon Monoxide Detectors
  • Crime Prevention
  • Entrance Door Locks and Intercoms
  • Lobby Attendant Service
  • Individual locks, Peepholes and Mailboxes
  • Window Guards